The issue is one pair of headphones is not going to suit every device you might. I was thinking maybe it was a driver issue but testing on my own laptop has (different make model and audio driver) resulted in the same problem. They last for such a long time and its a really, really trusted sound profile. I also tried disabling the main speakers to try to force all audio to the earbuds, but when I tried that as a solution, the audio did not play at all. I have tried turning off the bluetooth on the Ipad, Removing the devive from both ipad and Iphone restarting the Iphone afterwards. They work just Fine when connected to my Ipad. Highlight the one you want such as the Realtek device and click Set Default. Under both the Playback and Recording tabs it should show the connected devices. Charles Bennett wrote: You need to go into Windows Sound Settings in Control Panel/Sound. I have checked the sound settings and nothing seems to be out of place. I have an Iphone 11 running IOs14 (same issues on 13) I have 3rd party bluetooth earbuds that connect but wont play sound through them. Re: No audio through headphones in resolve. I have verified the headphones are selected as the default play back device. I have verified that the earbuds and headphone jack are working outside of call audio, in fact if the earbuds are plugged in, you can even hear the phone ring through the headphones, but when the call is answered, the call audio will only play through the laptop speakers other things play through the earbuds fine. Unplug and reconnect the headphones to your computer. In this case, set them as the default device by right-clicking the volume/sound icon on your computer’s system tray, and select Open Sound Settings.I'm hoping someone out there is a mitel guru and can help me figure out why Call audio will not play through the user's headphones (ear buds). You may have plugged in your headphones but it’s not recognized as the default audio device. Click on the Driver tab and Roll Back Driver. Locate your audio driver here, right-click, and select Properties. Click on Sound Video and Game Controller to expand it.
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